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Privacy policy

Introduction

Psychics Connect Limited and Psychics Connect Proprietary Limited (“Psychics Connect”) takes the privacy of its users seriously. We believe in safeguarding the privacy of our users while providing a personalised and beneficial service. We will act in accordance with current legislation and aim to meet current Internet best practice.

The Psychics Connect Privacy Policy Statement sets out our policy on the management of personal information and you can access personal information about you held by Psychics Connect and advise if you think it is inaccurate, incomplete or out-of-date.

Psychics Connect Limited is registered as a Data Controller under the 1998 Data Protection Act in the United Kingdom.

If you have any requests or queries at any time concerning our privacy policy or our practices, please email us at [email protected] or to arrange access to personal information about you, write to us at – The Privacy Officer, Psychics Connect, PO Box 7500, Cloisters Square, Perth, WA 6850, Australia or The Privacy Officer, Psychics Connect, PO Box 700, Preston, Lancashire, PR3 1WG England.

1. What information do we collect?
2. Submission of others' personal information
3. How do we use it?
4. Special notice if you are under 18 years old
5. Cookies – What are they and how do we use them?
6. Links
7. International data transfers
8. Update of information
9. Changes to our policy

 

1. What information do we collect?

We collect personal information from you when you provide your personal details to our Customer Service Team via the telephone or when you submit a completed registration form and every time you email us any personal details.
We also collect information automatically about your visits to our site, such as browsing patterns, but information collected in this way is only used in aggregate form rather than being linked to identifiable individuals.

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2. Submission of others' personal information

From time to time this site may ask you to provide personal details of your family or friends. Before providing such information, please ensure that you have obtained their consent to their personal data being used in this way. We will not use these details in any manner which is incompatible with this privacy policy.

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3. How do we use it?

Psychics Connect controls the personal data collected on this site. We use personal information collected via the Psychics Connect web site or via the telephone in the following ways:

  • to complete your request for services from Psychics Connect
  • to provide a more personalised service to site users
  • to notify you about changes to our web site
  • to send you details of products or services from us or from third parties which we believe may be of interest to you

Only information deemed necessary is colleted and information which is no longer required is destroyed or deleted from our computers.

Psychics Connect may pass your data to third parties for processing on its behalf.

When you register on this site, you are given the opportunity to say that you would rather not receive communications about changes to our site or about other products and services. If you did not object when you filled in the registration form, but you change your mind later, please email us at [email protected]

We also use information in aggregate form to help us analyse, develop and manage the site.
Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.

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4. Special notice if you are under 18 years old

This site is strictly for use by people aged 18 and over. If you are under 18 years old please do not send us your personal information (for example, your name, address and email address). Please refer to Terms of Use - section 4.

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5. Cookies – What are they and how do we use them?

Cookies are bits of electronic information that a web site can transfer to your hard drive to help tailor and keep records of your visit to that site. This information is anonymous; it represents a computer rather than a person. Cookies allow us better to customise visits to this site to your individual preferences, helping us provide you with the best possible service on our site. Most major web sites use cookies and their use is standard on the Internet. Most Internet browsers automatically accept cookies but you can change your settings so that you are notified whenever you are sent a cookie.

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6. Links

This web site contains links to other sites and may also be limited to from other sites. Please note that we are not responsible for the privacy practices of such other sites, and we recommend you read the privacy statements on entering other sites. This privacy statement applies only to information collected by this web site.

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7. International data transfers

The use of a web site to collect and process personal information inevitably involves the transmission of data internationally. By visiting our site you acknowledge this and agree to the transmission of data in this way.

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8. Update of information

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out above.

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9. Changes to our policy

We reserve the right to make changes to our Privacy Policy, and we will post those changes on this page. Please review this page on a regular basis for changes. We will use information in accordance with the Privacy Policy Statement under which the information was collected.

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Frequently Asked Questions

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